Contact Us

How can we help you?

 

Our Business Hours:

Mon - Sat, 10am - 5pm

 11703 E. Sprague Ave STE B3

Spokane Valley, WA 99206

Store Phone: (509) 321-2330

Text or Call Jani's Cell: (509) 991-3553

Email: customercare@jemalane.com

 

For general questions, concerns, or exchanges, please check our FAQ.

If you have any additional questions that are not answered on our FAQ, please email us, message us on social, or give us a call during normal business hours.

For returns, please email us at returns@jemalane.com. View our Return Policy for additional information and return address.

 

Please allow 1-2 business days for our response via email.

Please allow 1-3 business days for us to process and ship your orders.

Pickup orders will usually be available within 24 hours after your order was placed, unless it was placed on a Saturday night or Sunday. Please allow at least 24 hours before arriving for pickup orders.

Pickup is available, both in-store or curbside! Give us a call when you arrive to pickup your order if you would like us to run your order out to your car.



We are a small business and it can take time to pack, ship, or pull your order and prepare it for pickup, especially on busy days.

 

Thank you for your understanding and thank you so much for shopping at our Spokane boutique for clothing, women's fashion, beauty products, and gifts!